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Job description

Operations Manager

At Creative Hire we believe that there is success in the efficiency of organisational processes. To help maintain and grow this standard, we’re seeking an experienced Operations Manager to oversee daily activities.


The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will have a number of direct reports and will need to be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team and broader company. After 6 months of service we will discuss an incentive package which will be based upon profitability of the Operations Department and growth of the business.

Objectives of the Role:

  • Manage operational budgets and ensure that operational activities remain on time and within budget
  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
  • Comply with all WHS policies
  • Manage project teams
  • Track staffing requirements, hiring new employees as needed

Key responsibilities:

  • Lead, motivate, and support a team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Work closely with HR/Legal to ensure that activities remain compliant
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management

Required Skills:

  • Two or more years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining organisational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field or alternatively extensive workplace experience
  • Working knowledge of inventory programmes (Rentman would be an advantage)

We are a preferred employer.

  • Career development

  • We believe in work / life balance – great company culture
  • Hours for the role are 38 hours per week averaged over a 12 month period with a time in lieu policy if weekend work is required
  • Salary package commensurate upon experience
  • Package to include monthly phone/data allowance and per kilometre vehicle reimbursement 

If you feel that this position is something that you would like to explore please email Clint Hill, General Manager in strictest confidence to


Please note that employment is conditional upon legal work rights in Australia


Business is situated in the Sutherland Shire


Only short listed applicants will be contacted

Sydney, Miranda
Full time
Operations Manager
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